Re: Re: Can't download MMS messages on Galaxy S7 I found the solution for MMS messaging issues related to the Samsung Galaxy S6 and S7 series phones. The APN settings that are listed on the website are reversed. MMS Send Issue. Hour trying to fix my problem. Did every thing from changing settings in APN to Factory.
Hi Joshua,
Thank you for posting in Microsoft community.
As mentioned that the issue is still persisting, It might be due to some incorrect settings that the automatically download MMS setting is not showing. So firstly please turn on the data and then please follow the below steps to troubleshoot.
1. Go to Settings.
2. Scroll down to the access point.
3. In there, select the + button at the bottom of the page to create new one.
Download Mms Clips
4. There create a new access point and name it Test (or any other name your like!)
5. Now, give the APN name as Test and save it. If you get any prompt stating that you do not have enough information, just click Ok.
6. Now, In the access point screen, select Test and wait for it to go active and your original APN will say inactive.
If the issue still persists, you can again reselect the Original APN and check if you receive any settings from the service Provider.
If the issue still persists, please try to do a HARD RESET and check.
The hard reset will bring your phone back to factory settings, the same state as when the device was first turned on. All apps, messages, media, personal settings, etc. will be removed from the phone. If backup is turned on under Settings, you can restore your apps and settings after performing a hard reset (as long as you initialize the phone with the same Microsoft Account). Please perform a hard reset by following the below link:
Note: Please note that resetting your device will not remove any OS or firmware updates. You will remain on the same version of Windows Phone after the reset.
Chomp Can't Download Mms Check Apn Settings On Iphone
Disclaimer: A hard reset will delete all your data and programs in your device. Please back up all your data to prevent data loss and ensure that you have all the necessary permissions needed to reinstall your programs and applications.
Please let us know if the issue is resolved or you need any further assistance.